Source: NoWind website

Due to an unknown amount of orders being delayed, Team Nowind calls for Sunrise customers to report their order status. In an effort to gain insight into the scope of the problem, the goal is to gather a list of all people that have ordered a Nowind interface at Sunrise but have not yet received their order. People who did receive their order already are also asked to report about this.

With this information Team NoWind will try and find out the most actual order status for each order and attempt to find a collective solution to all Nowind order problems.

Relevant link: NoWind website

Comments (26)

By Lord_Zett

Paladin (807)

Lord_Zett's picture

14-08-2014, 17:07

good the do.

By Meits

Scribe (5546)

Meits's picture

14-08-2014, 18:17

Mr. Hiep should have a todo list I think... He could contact the waiting customers for the status... How hard can it be, really?
Sad that it has to get this way...

By Grauw

Ascended (8459)

Grauw's picture

14-08-2014, 19:04

Great that you’re taking the effort to take care of this, Jan.

I’m glad to see things are finally on a path forward.

By Prodatron

Paragon (1788)

Prodatron's picture

14-08-2014, 22:39

I appreciate this a lot! Smile Thanks, Jan!

By Marq

Champion (386)

Marq's picture

14-08-2014, 22:42

Thank you, indeed. When digging up the payment info I realized I had ordered four, not three Nowinds. Paying 300 Euros for nothing isn't anything I'd like to do frequently Tongue

By Maggoo

Paragon (1195)

Maggoo's picture

14-08-2014, 23:09

Nice initiative, hopefully it brings better results to individual complains. Is there anyone else who had similar issues but with ordering a Denyonet?

By RobertVroemisse

Paragon (1235)

RobertVroemisse's picture

14-08-2014, 23:34

@Maggoo: Sort of. I designed the Denyonet package and as some sort of payment, I would get a denyonet.

Still no Denyonet here (yet).

By Marq

Champion (386)

Marq's picture

15-08-2014, 07:41

As a bonus the empty cartridges I orderer more than a year ago haven't arrived, either. But that's peanuts Hannibal

By Grauw

Ascended (8459)

Grauw's picture

15-08-2014, 10:55

Last I heard those cartridges are out of stock. Someone should produce a new batch, ’cause it’s a nice form factor.

By enribar

Paladin (1000)

enribar's picture

15-08-2014, 12:26

Very good Jan! Please don't forget me.
Do we have to help you in something?

By edoz

Prophet (2176)

edoz's picture

15-08-2014, 14:45

Mail send Wink I'm to only one that received the nowind interface ?

By snout

Ascended (15187)

snout's picture

15-08-2014, 15:34

Nop,I received mine as well...

By Wolverine_nl

Paragon (1037)

Wolverine_nl's picture

15-08-2014, 17:01

I also recieved mine, and while I got mine in May, others that ordered wayyy before me still haven't got theirs. Question Question

By cklayman

Champion (297)

cklayman's picture

16-08-2014, 15:51

I have not received mine and glad that there is an action plan. Still I would not mind waiting a little longer in the hopes that Sunrise would fulfill orders. I think this is not the first time people have been upset with Sunrise and it is my understanding that in the past Sunrise shipped all the stuff it was supposed to ship.

By Prodatron

Paragon (1788)

Prodatron's picture

16-08-2014, 18:03

I absolutely agree!

By Konamito

Paragon (1028)

Konamito's picture

16-08-2014, 23:36

I don't support Sunrise anymore since I got my Manbow 2 copy in very bad condition... It also took a long time to arrive home... Once and no more, Sunrise...

By riquet

Master (166)

riquet's picture

17-08-2014, 11:51

@cklayman : +1 Cool

By djh1697

Paragon (1409)

djh1697's picture

25-08-2014, 01:02

i have not got a nowind, however i just emailed Rob, the email was returned to sender, address unknown.

By msx fan finland

Champion (481)

msx fan finland's picture

25-08-2014, 08:27

hi there.
im not sure where to put my payment documents and my name etc.. so i put it here 1st

i has ordered 1 pcs of nowin2 from Rob Hiep.
i has paid it from my bank: Nordea FIN at : 29.01.2014 total amount of 89 eur.
i have receipt and photograph also. how i add these in here?
i did NOT receive never my paid nowid2. this is bad.
where to contact ? who is gathering informations ?
please help me.
Thanks,
Mika
Finland
what.mika@gmai.com
MRC user: msx fan finland

By Wolverine_nl

Paragon (1037)

Wolverine_nl's picture

25-08-2014, 10:03

Mika, you have to email this to Nowind, user Sky_Hawk emailadress can be found on nowind.nl

By msx fan finland

Champion (481)

msx fan finland's picture

20-09-2014, 15:59

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

By enribar

Paladin (1000)

enribar's picture

21-09-2014, 09:39

Still no news? Do i have to write in pvt to nowind?

By Grauw

Ascended (8459)

Grauw's picture

21-09-2014, 12:26

That’s what the news post calls for, right?

“We ask for your cooperation and contact us with information on your order status.”

By Wolverine_nl

Paragon (1037)

Wolverine_nl's picture

22-09-2014, 09:49

enribar wrote:

Still no news? Do i have to write in pvt to nowind?

Yes, in an email, you do not want your personal info on a forum Wink

By Wolverine_nl

Paragon (1037)

Wolverine_nl's picture

22-09-2014, 09:49

msx fan finland wrote:

hi.
Thanks.
I got email from Jan Wilmans also.

Mika

Jan = Sky_Hawk

Wink

By roadfighter

Champion (395)

roadfighter's picture

28-09-2014, 19:19

Anyone that payed sunrice and didn't get there Nowind within 1 month, should consider asking for a refund and if there is no reply then i would go to the police to report this. Sunrise has a bad rep for delivering goods, its time they step up or pay the price.