Team DEVA contact

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بواسطة LaDolceDols

Resident (54)

صورة LaDolceDols

18-11-2021, 17:10

Well, maybe there is a good explanation, there's a disease out there for instance...I don't know Robert this way, he's an honest guy... I will try to make contact

بواسطة x1pepe

Master (149)

صورة x1pepe

18-11-2021, 19:54

This starts to smell really bad.
It is a good time for the Deva team to speak here and give some explanations ... Tongue

بواسطة RobertVroemisse

Paragon (1308)

صورة RobertVroemisse

19-11-2021, 09:40

Sigh... Okay, here's the deal. I told the people that I would solve things and I will. There were 3 Deva units returned to me (last one arrived only last week) so now I can resend them. I wanted to do this last week but then I was suddenly pre-occupied with other urgent things like a grandmother that died at a blessed age of 103. No excuse, just an explanation. So today or tomorrow I will go to the post office and resend these 3 units and if anyone of these 3 customers rather want a refund instead of the game I will ofcourse do that.

Signing off for now,
Robert

بواسطة ro

Scribe (4670)

صورة ro

19-11-2021, 09:46

Hai Robert,

Great to hear from you. I'm sorry about the passing of your grandmother. While 103 is an exceptional age, it always hurts to let some one go.

I hope things get solved, people really deserve the game cuz it's brilliant.

Keep in touch.

بواسطة RobertVroemisse

Paragon (1308)

صورة RobertVroemisse

19-11-2021, 09:53

Thanks Ro for the kind words.

By the way, one thing I am absolutely sure about is that distribution of our next game will be outsourced for sure or won't have a physical release at all!

بواسطة Randam

Paragon (1430)

صورة Randam

19-11-2021, 12:29

Sorry to hear about your grandmother. Condolences!

بواسطة Migui23.

Supporter (13)

صورة Migui23.

19-11-2021, 12:36

@RobertVroemisse , I am very sorry for the loss of your loved one, one thing does not take away the other.

And please, in my case I want a refund of the order, € 63.50 I think I remember.

I am waiting for news and I regret that all this has turned out like this.

I really do not want evil for anyone and that you do very well in life.

My paypal for you to review.

miguisalas@hotmail.com

Any questions please contact me, I want to turn the page as soon as possible.

Thank you.

بواسطة Migui23.

Supporter (13)

صورة Migui23.

19-11-2021, 12:40

As soon as I have my money back in my account, I will comment on it here for the record and I will be very grateful.

بواسطة valkyre

Hero (602)

صورة valkyre

19-11-2021, 17:33

Shame you want a refund on one of the best releases in the past 20 years.

بواسطة Migui23.

Supporter (13)

صورة Migui23.

19-11-2021, 17:47

@valkire In part I agree with you, it is a shame, I have acquaintances who received the game and I know that it is very good. At the beginning of the year when I found out about the reissue, I paid the reservation on day 1, I was very excited, it happens that at this point in history I don't want any more problems, I had bad luck, I am the first to feel everything that happened, there are times that things go wrong and this time it's my turn.
My humble opinion I believe that these problems would have been avoided with something as simple as informing the buyers at a minimum and sending the shipments with a tracking number, surely everything would have gone much better.

صفحة 4/6
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